Last Updated: October 6, 2025
At treeservicesinchicago.com, also referred to below as "treeservicesinchicago.com," "we," or "us," we value your privacy and take it seriously.
This policy describes what information we collect, how we use it, who may receive it, and the choices available to you. By using treeservicesinchicago.com or any website that references this policy, you agree to the practices described here.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our ads and applications on third-party sites when they link to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We collect three categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, job scope, preferred timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen resolution, language, and time zone
- Search phrases entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or engagement history
- Verification details for service requests and fraud screening
- Advertising and analytics information, including email interaction data
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track website performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some parts of the site may not function properly if you do.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads that reflect your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our Website and services
- Review, process, and complete your service requests
- Match you with service providers suited to your request
- Communicate with you about requests, updates, and support needs
- Personalize your experience and our marketing messages
- Conduct analytics, research, and product development
- Detect, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
If you ask for a quote or service, we share the details needed to respond with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We disclose information to vendors that help us run the Website and our business, including providers of analytics, security, payments, support, and marketing.
These vendors may access personal information only as needed to perform work for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you submit, such as an email address, may be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you personally.
Legal and Safety
We may disclose information when required by law or when needed to protect rights, safety, or to investigate fraud or abuse.
Business Transfers
We may transfer information in connection with a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and data practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal details, but we cannot handle service requests without that information.
- Marketing emails: Use the unsubscribe link in our emails to stop marketing messages from us. This does not apply to messages from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or use the opt-out links above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete information, subject to legal or business requirements
- Share concerns about how we use your data
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes outlined in this policy, taking into account:
- The type and sensitivity of the data
- The potential risk of harm
- The purposes of processing
- Legal obligations
- Whether the purpose can reasonably be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive submissions are sent over SSL. Even so, no system for transmitting or storing data is completely secure.
Children's Privacy
The Website is not meant for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the rights below, subject to applicable exceptions:
Right to Know
You may request details about:
- The categories of personal information we collect
- The sources we collect it from
- The business or commercial purposes for collecting it
- The categories of third parties with whom we share it
- The specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal information collected from you, unless an exception applies.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may be treated as a "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact information below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request with "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for people in the United States.
If you visit from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you continue using the Website after updates are posted, you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
